145 Robert E. Lee.	Pappalardo Agency Inc.	2020 N Causeway Ste. 1A
New Orleans, LA 70124	Pappalardo Agency Inc.	Mandeville, LA 70448
(504) 486-7441	Insurance	(985) 674-2695

At Pappalardo Agency, Inc. we're ready to help you get your claim settled quickly and fairly. When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call Pappalardo Agency, Inc. during business hours. (504) 486-7441

Important Instructions

If you have a claim after business hours, on weekends or holidays, you can call the insurance company directly if they have a 24 hour claim center. Click here for a list of 24 hour numbers. If you call the insurance company directly, make sure you call Pappalardo Agency, Inc. and leave a message on extention 245 our claim hotline. Once a claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

When you call Pappalardo Agency, Inc. or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing.

1. The location of the accident.
2. A description of the events leading to the accident.
3. The names and addresses of any injured persons.
4. Descriptions of any injuries.
5. If medical treatment was provided, at what hospital?
6. If there was property damage, the name and address of the property owner.
7. The estimated cost of repairs.
8. The names and addresses of any witnesses.
9. The police report (for auto accidents).

Automobile Accidents When you have an automobile claim, it must be reported to the police. If the car is not driveable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Property Loss You should take steps to ensure the safety of life and property and prevent further damage. keep in mind that most policies have a deductible, so keep all reciepts spent on clean up and preservation of property.

Burglary or Vandalism Loss Call the police and have them issue a police report or police report item number.

Water Damage Call a service specializing in water damage to carpets and padding. Many people remove the carpets and padding immediately, but the carpet frequently can be saved if removed by an experienced professional.

Broken Pipes Call a plumber to determine the location and cause of the damage.

Emergency Claim Numbers

For claims covered by any of the following insurance companies, please call their apropriate 24hr toll free number or click their logo for their respective claim page, and then call Pappalardo Agency, Inc. at your earliest opportunity at (504) 486-7441 Ext. 245 and leave a message after the tone.